Q: Which documents are required for my exports from the USA?
A: A commercial invoice is required and if your shipment contains any single commodity classified under the same Harmonized Tariff System # (HTS#) with a value greater than $2,500.00 USD Electronic Export Information (EEI) is required by US Customs. In some cases a certificate of origin document is also required (primarily to Middle East destinations). For food exports an ingredients list and a Phytosanitary certificate may be required depending on destination.
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Q: When I am sending international air freight what is the maximum height you can accept for most international passenger flights departing from the USA?
A: 63 inches.
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Q: Which USA cities are the most economical if I am sending a vehicle to Europe via ocean service?
A: Any major East Coast port city (Charleston, Savannah, New York, New Jersey are a few).
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Q: My dimensions are in centimeters. How do I convert them to inches?
A: Divide each dimension listed in CM by 2.54.
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Q: How much time should I typically expect when receiving an air import for US Customs to release the shipment?
A: Shipments are generally free and clear from customs within two business days of arrival.
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Q: How may I track my shipments?
A: By providing your email address to the Guardian Global Transport team you will receive an email update with a hyperlink to check the status of your shipment. The Guardian team updates this several times per day with current information.
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Q: How may I view my international documents?
A: By providing your email address to the Guardian Global Transport team you will receive an email update with a hyperlink that includes links to important international documents. If are provided with a document that is generated by our customers we will image the document to be accessible from the hyperlink.
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Q: How do I calculate duty?
A: You may provide the value, the HTS# and the country of manufacture for each item and we will verify the amount of expected duty.
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